Terms and Conditions

Welcome to For Gentlemen ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our website forgentlemen.store ("Website") and the purchase of products from our platform. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Definitions

• "Website" refers to forgentlemen.store and all associated web pages, mobile applications, and services.
• "Products" refers to all clothing, accessories, and merchandise available for purchase.
• "Customer," "User," "You" refers to any individual accessing or using our Website or purchasing Products.
• "Order" refers to a request to purchase Products through our Website.
• "Services" refers to all services provided through our platform including browsing, ordering, delivery, and customer support.

2. Eligibility

To use our Website and make purchases, you must:

• Be at least 18 years of age, or have parental/guardian consent if under 18
• Have the legal capacity to enter into binding contracts under Indian law
• Provide accurate, current, and complete information during checkout
• Agree to comply with all applicable laws of India
• Not use the Website for any unlawful or fraudulent purpose

3. Products and Pricing

3.1 Product Information

• We make every effort to display accurate product descriptions, images, and specifications
• Colors may vary slightly due to monitor settings, screen resolution, and photography
• Product sizes follow standard Indian sizing; please refer to size charts before ordering
• Product availability is subject to stock levels and may change without notice

3.2 Pricing

• Prices may change without prior notice; however, the price at the time of order placement will be honored
• We reserve the right to correct pricing errors and may cancel orders placed at incorrect prices
• Discount offers are subject to specific terms and cannot be combined unless explicitly stated
• No misleading discount claims are made; original prices reflect actual market prices

3.3 GST Compliance

• GST breakdown is displayed during checkout before order confirmation
• Tax invoices are generated for all orders and sent via email
• GST is calculated as per applicable rates under Indian tax laws

4. Orders and Payment

4.1 Order Placement

• Orders are placed when you complete the checkout process and receive confirmation
• Order confirmation email will be sent to your registered email address
• We reserve the right to refuse or cancel orders at our discretion
• Orders are subject to product availability and address verification

4.2 Payment Methods

• Cash on Delivery (COD): Currently, we accept only Cash on Delivery as the payment method
• Full payment must be made at the time of delivery in Indian Rupees
• We do not store any card or payment information as per RBI guidelines
• Additional payment methods may be added in the future

4.3 Order Cancellation by Us

We may cancel orders due to:

• Product unavailability or out-of-stock items
• Pricing or product description errors
• Suspected fraudulent or unauthorized activity
• Invalid or undeliverable shipping address
• Failed verification of customer information
• Multiple failed delivery attempts

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Key points include:

• Free shipping on orders above ₹999
• Standard shipping charge of ₹49 for orders below ₹999
• Estimated delivery: 5-7 business days for metro cities, 7-10 days for other areas
• Delivery is available across India to serviceable PIN codes
• Order tracking information is provided via SMS/Email

6. Returns and Refunds

Returns and refunds are governed by our Refund and Cancellation Policy. Key points include:

• 7-day return window from the date of delivery
• Products must be unused, unwashed, and in original packaging with tags attached
• Refunds are processed within 7-10 business days after receiving the returned product
• Refunds are credited to the original payment method or bank account

7. Intellectual Property

• All content including text, graphics, logos, images, designs, and software is owned by or licensed to For Gentlemen
• The "For Gentlemen" name, logo, and brand elements are our trademarks
• You may not reproduce, distribute, modify, or create derivative works without written consent
• Limited license is granted to view and use the Website for personal, non-commercial purposes

8. User Conduct

You agree not to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Website or servers
• Upload viruses, malware, or harmful code
• Collect or store personal data of other users
• Engage in fraudulent activities including placing fake orders
• Use automated systems or bots to access the Website
• Impersonate any person or entity

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which complies with:

• Digital Personal Data Protection Act, 2023 (DPDP Act)
• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid for the specific product or service
• We are not liable for delays or failures due to circumstances beyond our reasonable control (force majeure)
• We do not warrant that the Website will be uninterrupted, error-free, or secure

11. Indemnification

You agree to indemnify, defend, and hold harmless For Gentlemen, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our Services
• Your violation of any third-party rights
• Any fraudulent or illegal activity by you

12. Governing Law and Jurisdiction

13. Dispute Resolution

In case of any disputes:

• Step 1: Contact our customer support at info@forgentlemen.store for amicable resolution
• Step 2: If unresolved within 15 days, file a complaint with our Grievance Officer
• Step 3: Unresolved disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996
• The place of arbitration shall be Hyderabad, Telangana, India
• The language of arbitration shall be English

14. Grievance Redressal

15. Modifications to Terms

• We reserve the right to modify these Terms at any time
• Changes will be effective immediately upon posting on the Website
• The "Last Updated" date at the top will be revised
• Continued use after changes constitutes acceptance of the modified Terms
• We encourage you to review these Terms periodically

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and For Gentlemen regarding your use of our Website and Services, superseding any prior agreements.

18. Contact Us

For any questions, concerns, or feedback regarding these Terms and Conditions:

• Email: info@forgentlemen.store
• Phone: +91 9502492660
• Address: 5th Floor, Door No 505/B-508, Sandhya Techno-1, Raidurg, Serilingampally, Hyderabad, Telangana 500081
• Contact Form: Contact Us Page